PRIVACY POLICY

Y and P Business Centre is committed to protecting the privacy of our clients and ensuring the security of the personal information we collect. By using our services, you agree to the terms outlined in this Privacy Policy
1. Information We Collect;
We collect personal information to provide our services effectively. This may include:
Name, date of birth, and contact details, National Identification Number (NIN), TIN, or other government-issued identifiers, Financial details where necessary, such as for tax-related services, Documentation related to company registration, civil registration, or other legal processes.
2. How We Use Your Information;
The information we collect is used for Processing your service requests, such as company registration, passport applications, or national ID updates. Verifying your identity and documentation. Complying with legal obligations as mandated by regulatory bodies (e.g., URSB, URA), Improving our services through customer feedback and analysis.
3. Data Protection and Security
We take data protection seriously and implement the following safeguards: Securing all digital and physical data with encryption and restricted access. Regularly updating our systems to prevent unauthorized access, Ensuring staff undergo training on privacy and data security protocols.
4. Sharing Your Information
We do not share your information with third parties unless:
It is necessary to complete your requested service (e.g., submitting documents to URSB or URA), required by law or a government authority. You provide explicit consent for the sharing of your information.
5. Your Rights;
You have the right to Access the personal information we hold about you, Request corrections or updates to your information, Withdraw consent for non-essential data processing, Request deletion of your personal data, subject to legal and contractual obligations.

TERMS AND CONDITIONS

1. Definitions
"Company" refers to Y and P Business Centre.
"Client" refers to any individual or entity using our services.
"Services" include company registration, national ID processing, URA and URSB services, civil registration, and other related services offered by the Company.
2. Scope of Services
The Company provides facilitation services for processing legal, business, and personal documentation.
The Company acts as an intermediary between the Client and relevant authorities (e.g., URSB, URA) and does not guarantee final approval or outcomes from these authorities.
3. Client Responsibilities
Provide accurate and complete information required for the services, Ensure all submitted documents are authentic and comply with legal requirements, Pay agreed fees promptly before services commence.
4. Service Fees and Payment Terms
Fees are non-refundable once the service has commenced, Payments must be made in the specified currency and through the approved payment methods, Additional charges may apply for expedited or specialized services.
5. Timelines
Estimated timelines for completing services will be provided but are subject to delays beyond the Company’s control (e.g., government agency delays). The Company is not liable for any losses incurred due to such delays.
6. Limitation of Liability
The Company will not be held responsible for; Errors or delays caused by third parties, including government agencies, Losses arising from the use or misuse of the processed documents, The Company’s liability is limited to the service fees paid by the Client.
7. Confidentiality
The Company ensures that all personal and business information provided by the Client is kept confidential, except as required to deliver the service or by law.
8. Termination of Services
The Company reserves the right to terminate services if: The Client provides false or misleading information.